Honeywell Lead Customer Service Assistan in Pune, India
Lead Customer Service Assistan
Join a team recognized for leadership, innovation and diversity
Serve as the primary customer contact for your assigned portfolio of accounts and ensure all customer needs and expectations are met. You will respond to inbound customer calls and email regarding order inquiry as to ship dates, problems, order changes, repairs and RMA's. You will assist other customer service associates with administrative duties. You will communicate with other departments such as Technical Support, Logistics, Manufacturing, Regional Sales Managers, Product Managers, etc., to resolve customer issues. You will support ordering processing including order entry, expediting orders, change orders, returns, monitoring order status and resolving discrepancies.
Help Honeywell be the customer's top choice by delivering excellent customer care
Build up your business acumen while learning to address customer needs
Be part of the team that is solving complex problems for the customer
Order management, P2P
YOU MUST HAVE
- High School Diploma, or equivalent. Some experience in the field.
- Technical knowledge specific to (stated field)
- Good communication skills
- Good administration skills
- An ability to take initiative and work with limited direction
- JOB ID: HRD55091
- Category: Customer/Product Support
- Location: 56 & 57 Hadapsar Industrial Estate, Pune, MAHARASHTRA 411013 IND
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