Honeywell Solution Designer - ProService in Pittsburgh, Pennsylvania
The future is what we make it.
When you join Honeywell, you become a member of our global team of thinkers, innovators, dreamers and doers who make the things that make the future.
That means changing the way we fly, fueling jets in an eco-friendly way, keeping buildings smart and safe and even making it possible to breathe on Mars.
Working at Honeywell isn’t just about developing cool things. That’s why all of our employees enjoy access to dynamic career opportunities across different fields and industries.
Are you ready to help us make the future?
Serve as the primary liaison to customers during the solution design phase of assigned projects and in some cases, deployment phases of a project. You will ensure the solution is designed and in some cases, all services are deployed following the Professional Services Methodology. When assigned, you will manage each customer account through the full lifecycle to meet project milestones. You will interact with various customer representatives throughout the process. You will generate and deliver estimates, statements of work (SOWs) and engineering design documents (EDDs) to the customer. You will design and in some cases, implement proof of concepts and/or production systems and provide all necessary training. You will generate and/or maintain all project documents respective to your role on that project. As appropriate, you will conduct post implementation site audits. You will be responsible for complex, in-depth technical support and product assistance.
Ensure project success by designing technical solutions that meet customer needs and in some cases, managing deployment at all phases of the customer lifecycle. You will drive value to the business by following the Professional Services Methodology to achieve milestones. You will grow your knowledge of Honeywell solutions in a team-based culture focused on innovation and customer satisfaction
YOU MUST HAVE
Bachelor's degree in Engineering, Computer Science or related field
Some experience in the field working with technology solutions.
Experience working directly with customers to define and document solution requirements.
In-depth technical experience
Knowledge of networking concepts, protocols, and diagnostic tools
Demonstrated success in effectively gather customer requirements and translating them into a functional design.
Demonstrated success in effectively influencing and motivating diverse project teams
Previous experience participating in any phases of the design, customization and delivery of Voice solutions.
Experience in programming, database management, and cross-platform environments
Ability to interpret trends using statistical analysis
Experience with warehousing or supply chain operations a plus
Experience in Maintenance and Inspection, Voice Picking, workflow analysis and optimization.
Honeywell is an equal opportunity employer. Qualified applicants will be considered without regard to age, race, creed, color, national origin, ancestry, marital status, affectional or sexual orientation, gender identity or expression, disability, nationality, sex, religion, or veteran status.