Honeywell Order Management Specialist - French in Bucharest, Romania

Order Management Specialist - French

Join a team recognized for leadership, innovation and diversity

AREAS OF KEY RESPONSIBILITIES :

  • Ensure all validations for handover package are completed accurately
  • Book customer PO / contract in ERP
  • Opportunity booking
  • Administer specific aspects of the booking life cycle in SFDC/SAP including amendments
  • Goods receipt of orders on delivery
  • Invoice generation (attention to specific customer / country requirements)Credit note generation
  • Ensure good document control
  • Run standard reports to evaluate activity & performance
  • Support and sustain HOS initiatives and guidelines
  • Order Entry
  • Calls inbound,
  • Managing order and customer’s complaints
  • Follow portfolio orders

YOU MUST HAVE :

  • Bachelor’s degree (or equivalent experience)
  • Fluent level of French and English language
  • Experience working in a customer-facing role, preferably Customer Support in an international work environment
  • Experience using SAP and understanding CRM/ERP system business processes a plus
  • Knowledge of MS office skills (Excel, Word, Outlook, PowerPoint)High level of customer orientation
  • Excellent written and spoken communication skills (phone, mail, email)
  • Ability to build relationships and networks in a virtual team environment
  • Strong team player with the ability to take ownership and follow-through

WE VALUE :

  • An attention to detail
  • A bias for action
  • An ability to work in a team
  • A commitment to discovering ways to improve service
  • An ability to work with limited direction

    20 Processing Returns

    30 Customer Invoicing

    30 Prepare Forecast Reports

    20 Administrative Support

    How Honeywell is Connecting the World

INCLUDES
  • Continued Professional Development
ADDITIONAL INFORMATION
  • Job ID: HRD55784
  • Category: Customer/Product Support
  • Location: 3 George Constantinescu,, Upground building, 5th floor (entrance A) District 2, Bucharest, B 020339 ROU
  • Nonexempt

Honeywell is an equal opportunity employer. Qualified applicants will be considered without regard to age, race, creed, color, national origin, ancestry, marital status, affectional or sexual orientation, gender identity or expression, disability, nationality, sex, or veteran status.

Honeywell is an equal opportunity employer. Qualified applicants will be considered without regard to age, race, creed, color, national origin, ancestry, marital status, affectional or sexual orientation, gender identity or expression, disability, nationality, sex, religion, or veteran status.

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