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Honeywell Identity Support Engineer (IAM) in Atlanta, Georgia

The future is what you make it.

When you join Honeywell, you become a member of our global team of thinkers, innovators, dreamers and doers who make the things that make the future.

That means changing the way we fly, fueling jets in an eco-friendly way, keeping buildings smart and safe and even making it possible to breathe on Mars.

Working at Honeywell isn’t just about developing cool things. That’s why all of our employees enjoy access to dynamic career opportunities across different fields and industries.

Are you ready to help us make the future?

Honeywell’s Digital & Product Security (DPS) business believes in integrating security into all aspects of our business to protect the people, processes, and assets by which Honeywell achieves its greater mission. Advancements in technology, contractual and regulatory requirements, emerging threats, and Honeywell's growth worldwide continue to challenge all of us to ensure everything we do in business is secure.

We’re seeking an Identity Access Support Engineer (IAM) to join our growing team of cyber professionals in Phoenix, AZ or Atlanta, GA. This is your opportunity to join an innovative team to provide valuable, secure user experiences for Honeywell employees, partners, and customers.

The Identity Access Support Engineer (IAM) will…

  • Serve as a subject matter contact for Directory Services under the IAM services portfolio

  • Understand how the service works from a business/end-user perspective

  • Have command of the service including its capabilities and proper use

  • Execute proof-of-concepts guided by Sr. Identity Engineer and Service Manager

  • Analytical/Decision Making Responsibilities

  • Demonstrated strong analytical skills and technical problem-solving skills

  • Ability to analyze and operate at different levels of abstraction

  • Ability to balance what is strategically right with what is practically realistic

  • Evangelize optimal options based on documented best practices and standards

  • Maintain accurate and timely tracking of activities

  • Incident management

  • Manage incident lifecycle including ticketing and stakeholder interaction

  • Follow documented troubleshooting procedures for standard support situations

  • Escalate to and collaborate with tier 2 support (i.e., Sr. Identity Engineer)

  • Run book activities

  • Monitor the service from both a functional and infrastructure perspective

  • Execute service reports and gather/report metrics

  • Address service problems

  • Document changes and/or new activities

  • Works under supervision of the Sr. Cyber Security Manager, and interacts with Sr. Identity Engineer


  • 1+ years supporting Active Directory and Azure Active Directory.


  • Bachelor’s degree

  • Active Directory and Azure Active Directory specific experience

  • Group Policy Management

  • Troubleshooting experience with Directory replication

  • Experience with ADFS or other federation service

  • Understanding of LDAP structures such as schemas, object classes, and attributes

  • Understanding of Administrative model (how we manage objects)

  • Understanding of DNS & Networking

  • Experience with testing concepts and techniques

  • Basic Unix/Linux knowledge

  • PowerShell scripting

  • Identity security best practices

Honeywell is an equal opportunity employer. Qualified applicants will be considered without regard to age, race, creed, color, national origin, ancestry, marital status, affectional or sexual orientation, gender identity or expression, disability, nationality, sex, religion, or veteran status.